Never send
money directly to the seller.
All payments must be done through Bidhaa, never send money directly to the seller.
Communicate
through Bidhaa
It is important to communicate only through Bidhaa’s messaging system. This will ensure that all communication is documented and can be used as evidence in case of any disputes.
Never share
financial information
Do not share any financial information; Bidhaa handles all necessary information and transactions.
Be cautious
of deals that seem too good to be true
If a deal seems too good to be true, it probably is. When reviewing products or services to buy, be cautious of sellers who offer unusually low prices.
Avoid
Suspicious Emails
Be cautious of any emails asking you to log in or provide personal information. Bidhaa will never ask for your login credentials or personal information via email. If you receive a suspicious email, do not click on any links or provide any information.
Report any
issues immediately
If you encounter any issues with the transaction, report them to Bidhaa immediately.
Don not
release funds until satisfied
As a buyer, you should not release funds to the seller until you are satisfied with the products or services received.
Don not
process orders without payment confirmation
Do not send
the receipt number until the customer arrives at the delivery office.
When delivering by bus, it is advisable to withhold the receipt number until the customer arrives at the delivery companys office. This precaution ensures that customers release funds or return the parcel before leaving the delivery office.
Decide
before leaving the delivery office.
